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Implementing customer service #outsourcing #callcentre #philippinecallcenter #telemarketing #BPO #custserv #custexp

Implementing customer service #outsourcing #callcentre #philippinecallcenter #telemarketing #BPO #custserv #custexp

"Good customer service costs less than bad customer service" Sally Gronow http://philippine-call-center.blogspot.com/2013/08/philippine-call-center-customer-service.html #CallCenterOutsourcing #CallCenter #PhilippineCallCenter

"Good customer service costs less than bad customer service" Sally Gronow http://philippine-call-center.blogspot.com/2013/08/philippine-call-center-customer-service.html #CallCenterOutsourcing #CallCenter #PhilippineCallCenter

Learn about the Philippine Call Centre culture #CallCentre #PhilippineCallCentre #Outsourcing #CallCentreAgent #Sales #FreeDownload

Learn about the Philippine Call Centre culture #CallCentre #PhilippineCallCentre #Outsourcing #CallCentreAgent #Sales #FreeDownload

According to the Business Process Association of the Philippines, investors are able to enjoy competitive incentives that are both fiscal and non-fiscal. #CallCentre #Outsourcing #PhilippineCallCentre #CallCentreAgent #BPO

According to the Business Process Association of the Philippines, investors are able to enjoy competitive incentives that are both fiscal and non-fiscal. #CallCentre #Outsourcing #PhilippineCallCentre #CallCentreAgent #BPO

The customer service approach should be specific, understood and well delegated to all the employees. #outsourcing #BPO #callcenter #contactcenter #custserv #custexp

The customer service approach should be specific, understood and well delegated to all the employees. #outsourcing #BPO #callcenter #contactcenter #custserv #custexp

People work hard because they want to excel. Though the main reason is clearly the salary, it is also motivating to receive the little things that the company has to offer. Don't we all agree? #callcenter #custserv #customerservice #leadership #employeeengagement #management #callcenterculture #workplace #philippinecallcenter #callcenteroutsourcing #callcenterservices

People work hard because they want to excel. Though the main reason is clearly the salary, it is also motivating to receive the little things that the company has to offer. Don't we all agree? #callcenter #custserv #customerservice #leadership #employeeengagement #management #callcenterculture #workplace #philippinecallcenter #callcenteroutsourcing #callcenterservices

Call Center agents are able to interact better with customers if they are motivated and calibrated well. #leadership #outsourcing #callcenter #BPO #custserv #custexp #cctr #business #team

Call Center agents are able to interact better with customers if they are motivated and calibrated well. #leadership #outsourcing #callcenter #BPO #custserv #custexp #cctr #business #team

Here is a post to clear the many misconceptions and questions about how it is to be employed in a call center. #callcenter #career #office #positive #goodvibes #philippinecallcenter #callcenteragent #employee #job #work #outsourcing #business #philippines #BPO #IT

Here is a post to clear the many misconceptions and questions about how it is to be employed in a call center. #callcenter #career #office #positive #goodvibes #philippinecallcenter #callcenteragent #employee #job #work #outsourcing #business #philippines #BPO #IT

Financial solutions providers fail to meet their sales goals. Their mistake: being too technical. You can always employ these B2B telemarketing tips from Simply Direct’s Lisa Vitale to save your brand (and your buyers) the trouble.

Financial solutions providers fail to meet their sales goals. Their mistake: being too technical. You can always employ these B2B telemarketing tips from Simply Direct’s Lisa Vitale to save your brand (and your buyers) the trouble.

The Philippine call centre industry has adopted metrics that determine customer satisfaction and service quality.  These metrics include Customer Service Level (CSL), First-Call Resolution (FCR), Contact Quality and Employee Satisfaction (ES).  #customerservice #callcentre #philippinecallcentre #outsourcing #outsource #business #philippines #BPO #callcenter #philippinecallcenter

The Philippine call centre industry has adopted metrics that determine customer satisfaction and service quality. These metrics include Customer Service Level (CSL), First-Call Resolution (FCR), Contact Quality and Employee Satisfaction (ES). #customerservice #callcentre #philippinecallcentre #outsourcing #outsource #business #philippines #BPO #callcenter #philippinecallcenter

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