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EGGS Design på Twitter: "Haha @floppaflakka du er spot on i dag! #tjenestedesign #lunch http://t.co/nQtiSm6Sjf"

EGGS Design på Twitter: "Haha @floppaflakka du er spot on i dag! #tjenestedesign #lunch http://t.co/nQtiSm6Sjf"

Bilderesultat for touchpoints service design

Bilderesultat for touchpoints service design

MPS report

MPS report

Service Design

EXAMPLE MEDIA OUTREACH WORKFLOW Lay out the flow and track back your steps.

Over of work in organisations is redundant or wasted effort. How can you improve your workflow so your team can get more and better work done in less time?

http://customerinnovations.com/wordpress/wp-content/uploads/2012/08/Customer-Journey-Map.jpg

Customer reactions to high bills drive dissatisfaction and service costs for many companies.

Prove the service experience A 9-month pilot with workless people in the UK proved how different segments were successful in entering into the workplace.

Prove the service experience A pilot with workless people in the UK proved how different segments were successful in entering into the workplace.

Brukertesting - resultater

Brukertesting - resultater

business model canvas

business model canvas

Brukertest resultater

Brukertest resultater

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