Utforsk disse og flere idéer!

EGGS Design på Twitter: "Haha @floppaflakka du er spot on i dag! #tjenestedesign #lunch http://t.co/nQtiSm6Sjf"

EGGS Design på Twitter: "Haha @floppaflakka du er spot on i dag! #tjenestedesign #lunch http://t.co/nQtiSm6Sjf"

Fjord Service Design Academy: A business case for transformative services

Fjord Service Design Academy: A business case for transformative services

See also: & Service Blueprinting What follows is my approach to customer experience mapping. I’m not saying it’s perfect – or easy, and I am most certainly saying it doesn’t and can’t exist in ...

Customer Experience Mapping &

See also: & Service Blueprinting What follows is my approach to customer experience mapping. I’m not saying it’s perfect – or easy, and I am most certainly saying it doesn’t and can’t exist in ...

Project Management workflow

Project Management workflow

Bilderesultat for touchpoints service design

Bilderesultat for touchpoints service design

Sketchnotes: Customer Journeys – Designing for Disagreement with @Anna Shadley Cat Smith Sheridan

Sketchnotes: Customer Journeys – Designing for Disagreement with @Anna Shadley Cat Smith Sheridan

HCD Methods Toolkit http://www.hcdconnect.org/toolkit/en that will guide through the three phases of the Human Centered Design process: HEAR the needs of the people and communities you’re designing for, CREATE innovative approaches to meet these needs, and DELIVER solutions that work in specific cultural and economic contexts. #toolkit #HCDmethods

HCD Methods Toolkit http://www.hcdconnect.org/toolkit/en that will guide through the three phases of the Human Centered Design process: HEAR the needs of the people and communities you’re designing for, CREATE innovative approaches to meet these needs, and DELIVER solutions that work in specific cultural and economic contexts. #toolkit #HCDmethods

mapping template: Customer Journey, Customer Experience, Journey Maps ...

mapping template: Customer Journey, Customer Experience, Journey Maps ...

I like the use of colors and imagery in this customer journey map

I like the use of colors and imagery in this customer journey map

This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields.

This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields.

Pinterest
Søk