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EGGS Design på Twitter: "Haha @floppaflakka du er spot on i dag! #tjenestedesign #lunch http://t.co/nQtiSm6Sjf"

EGGS Design på Twitter: "Haha @floppaflakka du er spot on i dag! #tjenestedesign #lunch http://t.co/nQtiSm6Sjf"

An example of service blueprinting by Good Fridays

An example of service blueprinting by Good Fridays

Prove the service experience A 9-month pilot with workless people in the UK proved how different segments were successful in entering into the workplace.

Prove the service experience A 9-month pilot with workless people in the UK proved how different segments were successful in entering into the workplace.

service design - Google Search

service design - Google Search

Bilderesultat for service design testing

Bilderesultat for service design testing

Lloyds journey map

Lloyds journey map

Service Design Programme, Wales. :)   Has a wonderful video about the value of service design.

Service Design Programme, Wales. :) Has a wonderful video about the value of service design.

Pain Points and Moment of Truth

Pain Points and Moment of Truth

MPS report

MPS report

"Take the Service Test" (Source: Service Design Programme, Part of SD Wales)

"Take the Service Test" (Source: Service Design Programme, Part of SD Wales)

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