Regardless of how well you run your Airbnb listing, you will eventually come across a guest who writes you a negative Airbnb review. It will happen. Everything can feel personal; especially if the review is directed at you as a host and not your home or location. An Airbnb negative review is when a guest [...] The post How To Respond To A Negative Airbnb Review appeared first on Airbnb Universe.
Hi (Name of Guest/Guests) Thank you for booking with us! I’ll send you the full check-in information a (couple of days) before your arrival. The Check-in guide will be sent via Airbnb messages. I highly recommend all of my guests to download the useful Airbnb app before their stay. Let me know if you have any questions in the meantime. We can’t wait to host you! ( You both or your family, group etc) Best, (Your Name)