Customer & User Experiences

My observations around customer-driven business and user/customer experience in general! Good ones, and the others.
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At Bauhaus Norway. The bigger bag, the more you pay per unit.

At Bauhaus Norway. The bigger bag, the more you pay per unit.

At Bauhaus Norway. The bigger bag, the more you pay per unit.

At Bauhaus Norway. The bigger bag, the more you pay per unit.

A 39 page Terms and Conditions just for renting a bike.(London)

A 39 page Terms and Conditions just for renting a bike.(London)

Visited two hotels lately with free WiFi. One gave me a piece of paper with a pretty long and complicated user/pwd. This hotel just made it simple. I love simple.(Radisson Blu)

Visited two hotels lately with free WiFi. One gave me a piece of paper with a pretty long and complicated user/pwd. This hotel just made it simple. I love simple.(Radisson Blu)

Let's do like Google does, can't be that hard? -  You searched for "fan heater", did you mean "wall"?

Let's do like Google does, can't be that hard? - You searched for "fan heater", did you mean "wall"?

Just a normal burger sign...? The trick here is that this sign has a better offer than inside. The street has a dead end after a couple of other restaurants, so you only see this sign when you decide not to go in, and walk further to look for other restaurants.

Just a normal burger sign...? The trick here is that this sign has a better offer than inside. The street has a dead end after a couple of other restaurants, so you only see this sign when you decide not to go in, and walk further to look for other restaurants.

1 Euro extravaganza

1 Euro extravaganza

...when the "professional" plummer shows up with his tools in a plastic bag. (Penang, Malaysia)

...when the "professional" plummer shows up with his tools in a plastic bag. (Penang, Malaysia)

9999 non-Angry Bird games, with Angry Birds wrapping. (Local shop on Langkawi, Malaysia)

9999 non-Angry Bird games, with Angry Birds wrapping. (Local shop on Langkawi, Malaysia)

Went to a concert with the band Kelner, where the song list was presented as a bar menu.

Went to a concert with the band Kelner, where the song list was presented as a bar menu.

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