Customer insight

The University of Michigan in Ann Arbor has developed a new way to optimize the training of deep learning models lowering energy demands.

Whether deep consumer insights or delivering seamless and secure customer experiences, an identity management solution could help businesses stay ahead of the curve. Let’s uncover some of the top reasons your business needs an identity strategy.

Optimize customer relationships with the top CRM software. Streamline sales, track interactions, and enhance customer engagement. Unlock valuable insights for personalized experiences and efficient business growth. Explore the top CRM solutions tailored to your needs.

Gartner predicts that, by 2020, poor customer experiences will destroy 30% of digital business projects. Will yours be one of them? What does it mean to be customer centric? Customer-centric organizations understand the unique problems and expectations of their customers as well as the context of those needs. They then consistently deliver products and services that meet those expectations.

Imagine if at the start of every new project, you had to forget everything that you know about customers within that domain. It would be a crazy way to work and yet many teams do just this. Find out how a customer insights repository can help you to avoid this craziness and how to build one using free tools such as airtable and Reframer.

Learn how to improve your customer support process and provide a better customer experience that will fuel your business growth.

Learn the best strategies and tips to improve your net promoter score (NPS) to increase customer satisfaction and deliver a better customer experience.

Salesforce Integration Solutions offer seamless data exchange, linking Salesforce with other systems. Key features include API support, real-time synchronization, and robust security. Benefits encompass improved productivity, enhanced customer insights, and streamlined operations. Best practices involve thorough planning, data mapping, and continuous monitoring for optimal performance.

A customer satisfaction survey is a survey that is designed to measure the satisfaction of customers with a product or service. They are a valuable method of gaining insight into how your customers feel about your business and the services you provide. Customer satisfaction surveys are essential for businesses to improve their services. It is important to know what a customer thinks about the service you provide and how you can improve it.

Customers can’t tell you everything they want to know about how they experience your product. The problem is that companies often struggle to translate customer feedback into actionable insights and ideas for improvement. Our custom-built GD-CJM (Group Decision-Making Customized Customer Journey Mapping) framework is a proven way of helping you capture and share what customers do say Contact us today - #GoingDigital #customerjourneymapping