Flere idéer fra Ida
Value Proposition Design  |  How to create products and services customers want  |  by Alexander Osterwalder on issuu - Sept 2014. If you like UX, design, or design thinking, check out theuxblog.com

Value Proposition Design | How to create products and services customers want | by Alexander Osterwalder on issuu - Sept 2014. If you like UX, design, or design thinking, check out theuxblog.com

Touchpoint Evaluator  Carlos Sottovia. #experiencedesign #servicedesign #customerexperience

Touchpoint Evaluator Carlos Sottovia. #experiencedesign #servicedesign #customerexperience

Concept Development Process.

Concept Development Process.

The stage, touchpoint, actions, and questions template is seen in a lot of Xmaps including adaptive path.

The stage, touchpoint, actions, and questions template is seen in a lot of Xmaps including adaptive path.

Simple process map for work process

Simple process map for work process

Primary Intelligence | 15 Powerful Customer Journey Maps

Primary Intelligence | 15 Powerful Customer Journey Maps

Designing for an Uncomfortable Process | Doblin

Designing for an Uncomfortable Process | Doblin

Customer Journey Mapping  good example of customer actions that are mapped to frond stage and back-end interactions and processes

Customer Journey Mapping good example of customer actions that are mapped to frond stage and back-end interactions and processes

GORGEOUS process diagram. Love the numbered quadrants. Would be excellent for our project processes.

GORGEOUS process diagram. Love the numbered quadrants. Would be excellent for our project processes.

Service Design Process by Amy Cotton https://www.behance.net/gallery/Service-Design-Portfolio/8327075                                                                                                                                                     More

Service Design Process by Amy Cotton https://www.behance.net/gallery/Service-Design-Portfolio/8327075 More