Servicedesign

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picture-11

elementer

elementer

service design - Google-søk

Invitation to Service Design drinks

service design - Google-søk

There's also a PDF version of the User Experience Treasure Map. And, a Japanese translation of the article and map, thanks to Noriyo Asano. Source: User Experience Deliverables by Peter Morville and Jeffery Callender

service design - Google-søk

Designing for Services Beyond the Screen / Andy Polaine / good article on creating brand touchpoints

service design - Google-søk

service design - Google-søk

service design - Google-søk

An experience map showing the myriad options people have when looking for books and movies. This map is descriptive rather than prescriptive, and is intended to serve as a boundary object to catalyze conversations among designers, users, and stakeholders.

service design - Google-søk

Design Awards The Service Design Programme, Professional Winner for Service Design -

service design - Google-søk

service design - Google-søk

skisse

By applying the service design, we create user experiences that are consistent across touch points and designed around customer needs.

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